Get live chat software for your charity for FREE – no credit card needed!
If you already have a Chat For Charities account with active login credentials, you can start using Live Chat on your website by following the next steps:
Download the Chat For Charities for Desktop Windows chat client from below.
( Click download will automatically start automatically)
Extract the contents of the downloaded file and install the software to your computer by double clicking the setup.exe file. Upon installation you can launch the program on your computer and login with your account name, username and password.
The software is ready for use, however you will need to connect it with your website by inserting a few scripts in the webpage(s).
Inserting the installation scripts in your website is relatively easy if you have done similar script installations before but you might need to get in touch with your webmaster who can do this for you.
Install the Chat For Charities master script to place a floating “live chat button” on your website (most popular method)
Once this script is installed in your website, you will see the visitors to your site in real time and you can engage in chat conversations with them through the chatbox.
Put this script in all the pages of your website, where you want Live Chat to work (usually it is enough if you put it in the footer of the site, just before the closing body tag, which looks like this:
Once the script is in place, you will need to upload the icon in the software which you want to display. You can set an icon for online status and a different one for offline status. You will find this in the Desktop software by navigating to the Administration / Chatboxes menu.
Although there are default settings for alerts, note that no matter which chat client you use (Windows Desktop software or Web based chat client or any of the mobile apps) you can set when and what type of alerts you want to receive by going in the Administration / Configurations menu in the desktop software.